

# Tectalic Wine Club

Subscription-based wine clubs for your Shopify store.

![Tectalic Wine Club](images/hero.png)

## Why Tectalic Wine Club?

- **Built for wineries** — Case sizes, vintage swaps, curated selections, and winery pickup, all handled the way wineries actually work
- **Native Shopify app** — Uses your existing checkout, orders, and customer accounts, with nothing extra to set up
- **Flat monthly pricing** — Based on your subscription count, with a [free Startup 10 tier](settings.md#available-plans) to get started. No per-transaction fees on any plan
- **Guided setup wizard** — [Create a club group step by step](setup.md), with a final preview that switches between markets if you ship to multiple currencies
- **Curated or choose-your-own** — [Pick the wines yourself](club-types.md#curated-clubs), or [let customers build their own case](club-types.md#choose-your-own-clubs)
- **Anniversary-date billing** — Each customer's first order ships on signup, and renewals follow their chosen frequency from that date
- **Customer self-service** — Pause, skip, swap wines, change delivery, update payment, and add order notes from inside the Shopify customer account. No emails or phone calls needed
- **Automated billing** — Renewal charges, payment retries, and reminder emails go out without you having to think about it
- **Merchant dashboard** — Active subscriptions, sign ups, revenue, upcoming orders, [stock forecast](dashboard.md#stock-forecast), and customer search, all on the app's home screen
- **Subscription import** — [Migrate existing club members from a spreadsheet](importing-subscriptions.md), and let customers add their own payment method before first charge
- **Member limits and waitlists** — [Cap any club's size](managing-clubs.md#member-limit-waitlist) and capture demand with a Shopify segment when it fills up
- **Shipping, delivery, and pickup** — Offer all three delivery methods on a single club
- **Club discounts** — Automatic on every subscription charge, with optional discounts on one-off purchases too
- **Customer segments per club** — Shopify segments are created for every club and waitlist, ready for email marketing and reporting
- **Flexible signup channels** — Embed the signup widget on [your own custom landing page](landing-page.md), or share an [all-clubs, club group, or individual club signup link](landing-page.md#signup-links). QR codes work for tasting rooms too
- **Branded emails** — Customisable subject lines, your logo, and your reply-to address

[Get Started](installation.md)

## Explore the Documentation

- **Dashboard**

    ---

    Your at-a-glance overview of wine club performance, upcoming orders, stock forecasting, and customer search.

    [Dashboard overview](dashboard.md)

- **Club Types**

    ---

    Choose between curated wine selections or let customers pick their own bottles.

    [Learn about club types](club-types.md)

- **Installation**

    ---

    Install the app from the Shopify App Store and connect it to your store.

    [Installation guide](installation.md)

- **Preparing Your Products**

    ---

    Get your Shopify products ready for wine club subscriptions.

    [Product preparation](preparing-products.md)

- **Setting Up Your Wine Club**

    ---

    Create clubs with custom frequencies, case sizes, pricing, and delivery methods.

    [Setup guide](setup.md)

- **Setting Up Your Landing Page**

    ---

    Create a storefront page where customers can learn about your club and sign up.

    [Landing page guide](landing-page.md)

- **Cellar Door**

    ---

    Sign up customers in person with a QR code, and offer winery pickup as a delivery option.

    [Cellar door guide](cellar-door.md)

- **Launching Your Wine Club**

    ---

    Go live with your wine club and start accepting customers.

    [Launch checklist](launching.md)

- **Customer Portal**

    ---

    Customers pause, skip, swap wines, update delivery address, and manage payments.

    [Portal features](customer-portal.md)

- **Managing Clubs**

    ---

    Edit clubs, change or replace products, and adjust pricing.

    [Club management](managing-clubs.md)

- **Managing Subscriptions**

    ---

    View, edit, and manage subscriptions from the Shopify admin.

    [Subscription management](managing-subscriptions.md)

- **Importing Subscriptions**

    ---

    Migrate existing customers from spreadsheets or other platforms via CSV upload.

    [Import guide](importing-subscriptions.md)

- **Managing Orders**

    ---

    Process and fulfil wine club orders, with automatic tagging and filtering.

    [Order management](managing-orders.md)

- **Billing & Payments**

    ---

    Automatic billing cycles with payment retry handling for failed payments.

    [Billing details](billing.md)

- **Customer Emails**

    ---

    Automated emails for welcome messages, billing reminders, and payment failures.

    [Email configuration](customer-emails.md)

- **Merchant Emails**

    ---

    Alerts for billing failures, inventory issues, and other events that need your attention.

    [Merchant notifications](merchant-emails.md)

- **Settings**

    ---

    Configure branding, customise email templates, and manage your subscription plan.

    [App settings](settings.md)

- **Support & Troubleshooting**

    ---

    Get help, report an issue, or check the troubleshooting guide.

    [Get help](support.md)

## What's New

See the latest features, improvements, and fixes added to the app.

[View updates](whats-new.md)

## Need Help?

Visit the [troubleshooting guide](troubleshooting.md) or [contact support](support.md).
