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⚠️ Support Advisory: WooCommerce Zapier Version 1 Shutdown on 14 October 2024. Current Version Remains Fully Operational.

Support

Important Notice: Support Delays

Due to the shutdown of WooCommerce Zapier Version 1, we are experiencing a higher than normal volume of support requests. This may cause delays in our response time. Thank you for your patience—we will get back to you as soon as possible.

How to Contact Us

You can reach our support team by submitting a support request on the WooCommerce.com website.

Please note: You must have an active subscription to WooCommerce Zapier to contact us.

Steps to Submit a Support Request

  1. Visit the WooCommerce.com support page, and log in with your WooCommerce.com account.
  2. Select the following options from the dropdown menus:
    • What do you need help with? : Technical support
    • Product: WooCommerce Zapier
  3. In the Tell us how we can help you section, please include:
    • The email address of your Zapier.com user account.
    • A detailed description of your query.
    • The error message(s) that you are receiving (if applicable).

Our Response Time

Once you submit your request, it will be sent directly to us. We respond during Australian business hours:

  • Days: Monday to Friday
  • Hours: 9 am to 5 pm (GMT +8)

We aim to reply within 1-2 business days.