Support Advisory¶
Legacy (Version 1) Shutdown on 14 October 2024
Current Version Remains Fully Operational¶
The Zapier Integration for WooCommerce plugin allows connection to Zapier using two separate apps on Zapier.com, the WooCommerce app on Zapier.com and the WooCommerce (legacy) app on Zapier.com.
The WooCommerce (legacy) app on Zapier.com is being discontinued on 14 October 2024, after 4+ years of deprecation. The WooCommerce app on Zapier.com has been fully operational and supported since 2020, and this is the version that must now be used.
As of 14 October 2024, any Zaps using the WooCommerce (legacy) app on Zapier.com will stop working. For those Zaps to continue operating, they need to be migrated to the WooCommerce app on Zapier.com by reconfiguring those Zaps.
It is understood that changes like this can be inconvenient. You can access support to help make this transition as smooth as possible.
Note
If you are reading this on or after 14 October 2024, any Zaps using the WooCommerce (legacy) app on Zapier.com have stopped working and are no longer receiving new data.
Timeline¶
- 6 April 2020: Zapier Integration for WooCommerce Version 2 was released and existing users notified via email about Version 1 being deprecated.
- 5 August 2024: Reminder email sent to affected users.
- 28 August 2024: Reminder email sent to affected users.
- 7 October 2024: Reminder email sent to affected users.
- 14 October 2024: All WooCommerce (legacy) Zaps paused and no longer receive new data. Affected users notified via email, and must migrate to Version 2.
- 29 November 2024 Plugin version 2.12.0 released, which removes all Legacy Feed functionality.
Who is Affected¶
- Affected Users: Those using the WooCommerce (Legacy) app on Zapier.com or Version 1 of the Zapier Integration for WooCommerce plugin.
- Unaffected Users: Those using the WooCommerce app on Zapier.com and Version 2 of the Zapier Integration for WooCommerce plugin.
What You Need to Do¶
To continue using WooCommerce Zaps, please upgrade to the latest version of the Zapier Integration for WooCommerce plugin, and reconfigure your WooCommerce (legacy) Zaps to use the WooCommerce app on Zapier.com.
For detailed upgrade instructions, please see the Version 1 to Version 2 Migration Guide.
Quick Start Guide¶
To familiarise yourself with Version 2 and the WooCommerce app on Zapier.com, please see the Quick Start Guide.
Troubleshooting Guide¶
If you encounter any issues during the migration process, please review the Troubleshooting Guide for assistance.
Benefits of Upgrading to Version 2¶
Upgrading to Version 2 and using the WooCommerce app on Zapier.com will help ensure uninterrupted service and provides:
- Enhanced Features: Access new features that improve your store’s automation capabilities. New triggers, support for actions, and more.
- Improved Performance: Enjoy faster and more reliable integrations.
- Ongoing Support: Receive updates and dedicated support to help with your integration needs.
Need Help?¶
If you have any questions or need assistance, please get in touch with our Support Team.