Settings¶
The Settings page lets you configure general app settings, customise customer emails, and manage your subscription plan. Access it from the app navigation under Settings.
General Settings¶
Powered by Tectalic¶
Control whether "Powered by Tectalic Wine Club" appears on the signup widget and in customer emails.
- Show "Powered by Tectalic Wine Club" — Toggle this message on or off.
Paid plans only
Removing the "Powered by Tectalic Wine Club" message is only available on paid plans. Stores on the free Startup 10 plan must display it. Upgrade your plan to remove it.
Wine Club Manager Emails¶
Configure which email addresses receive wine club notifications and alerts:
- Wine Club Manager Emails — A comma-separated list of email addresses that receive all merchant notification emails. When empty, notifications are sent to your Shopify store email.
This is useful if someone other than the store owner manages the wine club, or if multiple people need to receive alerts about billing failures, product issues, and plan usage.
Email Settings¶
The app sends automated emails to your customers throughout the subscription lifecycle. Configure the sender identity and customise email templates from the Email settings tab.
For the full list of automated emails and when they're sent, see Customer Emails.
Email Branding¶
Configure how your emails appear to customers:
- From name — The sender name shown in the customer's inbox (e.g., your winery name). Defaults to your Shopify store name.
- Reply-to email address — Where customer replies are sent. Defaults to your Shopify store email.
- Email logo — Your logo displayed at the top of email templates. Recommended size: 600x200px. Accepts JPEG, PNG, GIF, WebP, or SVG (max 2MB).
Email Templates¶
Each automated customer email can be customised individually. For each template, you can:
- Custom subject line — Override the default subject line with your own text. Leave blank to use the default.
- Enable/disable — Turn individual email types on or off. All emails are enabled by default.
See Customer Emails for the full list of automated emails and when they're sent.
Billing¶
Manage your Tectalic Wine Club subscription plan from the Billing tab. All plans include unlimited clubs, full feature access, and no transaction fees.
Your Current Plan¶
The billing overview shows:
- Plan name and status
- Wine club subscription count — The number of wine club subscriptions on your store, and how many your current plan supports
- Capacity bar — A visual indicator of how close you are to your plan limit
Available Plans¶
| Plan | Price | Subscriptions | Powered by Tectalic |
|---|---|---|---|
| Startup 10 | Free | Up to 10 | Required |
| Grow 100 | $69/month | Up to 100 | Optional |
| Expand 250 | $129/month | Up to 250 | Optional |
| Platinum 500 | $249/month | Up to 500 | Optional |
| Enterprise | Contact us | 501+ | Optional |
All plans are billed in USD every 30 days through Shopify. No transaction fees on any plan.
You can upgrade at any time from Settings > Billing in the app. Downgrading is available if your subscription count is within the lower plan's limit.
Plan Usage Notifications¶
The app sends you email notifications as your subscription count approaches your plan limit:
- At 50% — A friendly heads-up that your wine club is growing
- At 80% — A reminder to consider upgrading soon
- At 100% — An alert that your plan limit has been reached
These emails are sent to the addresses configured in Wine Club Manager Emails, or your Shopify store email if none are set.
What Happens When You Reach Your Plan Limit¶
When your subscription count reaches 100% of your plan limit, all clubs automatically show a waitlist instead of accepting new signups — regardless of whether individual clubs have their own member limits. This ensures you don't exceed your plan's subscription allowance.
To resume accepting new members, upgrade your plan from the Billing tab. Once upgraded, clubs that aren't at their own member limit will immediately start accepting signups again.
Existing members are not affected
Reaching your plan limit only affects new signups. Existing members continue to receive their deliveries, billing, and all other subscription features as normal.